NARO Production Sp. z
ul.Twardowskiego 18 phone +48 603 933 202
Inquiries, Prices, Orders, Payments, Goods Dispatch
Warranty, Complaints & Returns, Additional Information.
Inquiries – the blank form Link
can be used.
Prices – provided upon customer request. Prices are dependent on
order size and can change due to fluctuations in currency exchange
steel prices. Transport costs are added to Invoices.
Orders – the blank form available under each product Link can be used.
Payments – payable before goods are dispatch, a Pro Forma Invoice
issued first and later a normal Invoice after payment.
Goods Dispatch – goods are dispatch when the payment is transferred to our bank account.
An approximate goods dispatch date is
on the Pro Forma Invoice.
Warranty – our goods come with a 1 year warranty, starting from the date of
purchase. Nullification of the warranty occurs in cases where the good
was used contrary to what it was designed for or when it is damaged
careless use. Proof of warranty is the purchase invoice.
Complaints & Returns – we give consideration to well-founded order discrepancies.
In the case of returns one should coordinate the delivery method with us.
Complaints do not concern goods damaged due to faulty assembly. The full
value of the goods cannot be returned. Complaints for goods damaged
during transport should be directed to the transportation company.
Additional Information. We are seeking retail and wholesale distributors.
We do not grant any companies exclusive rights for selling our products.
In trade contacts we prefer communicating in English, but if it is necessary
for other languages we can use our translator.